Every link in
the chain.
Case submission. Inventory tracking. Chain of custody. Commissions. Compliance. One platform connecting manufacturers, distributors, and reps.
Spreadsheets and Generic CRMs Weren't Built for This
Medical device sales have a unique workflow. Reps submit cases from the field. Admins review and approve. Commissions get calculated at multiple tiers. Payments need to be tracked and reconciled. Generic tools force workarounds at every step.
Commission disputes from manual tracking
Formula errors, version conflicts, and "I thought we agreed on 12%" conversations that waste everyone's time.
Zero visibility into what's been paid
You submitted the case three months ago. Was it approved? Did the company get paid? Did your rep? Nobody knows without digging.
Case submissions lost in email
PDFs flying around, shared drives nobody checks, and manufacturers still receiving submissions by email and hoping the data is clean.
Hours reconciling what should take minutes
End of month hits and someone spends a full day cross-referencing spreadsheets that don't agree with each other.
One Platform for Your Entire Operation
Built specifically for how medical device distributors, manufacturers, and reps actually work. Not adapted from something else.
Case Tracking
Reps submit cases with implant details, surgeon info, and photos. Admins review, approve, or return. Full timeline on every case.
Commissions
Auto-calculate on approval. Single tier or two tier. See what's owed, what's been paid, and what's outstanding at a glance.
Inventory & Chain of Custody
Track every device from shipment to surgery. Manufacturers ship, distributors receive and inspect, reps carry to the field. Every handoff logged.
Reporting & Exports
Dashboard with live charts. Revenue, commissions, and pipeline at a glance. Export to CSV, Excel, or PDF anytime.
MDC Submission PDFs
Auto-generate your manufacturer's exact submission form from every case. PDF built, emailed, done. No re-entry, no separate emails.
HIPAA Compliant
AES-256-GCM encryption on all patient data. Per-customer keys. Business Associate Agreement included. Audit trail on every action.
Whether You're a Distributor, Manufacturer, or Rep
For Distributors
Case submission, admin approval, commission calculation, payment tracking across every manufacturer you work with. No more spreadsheets.
For Manufacturers
A live portal into your channel. Your products, your distributors, your submissions. Structured, searchable, audit-trailed.
For Sales Reps
Submit cases from the field, track your commission history, know exactly where your money stands. Access everything from your phone.
FAQ
Most customers are live within 5 business days. We handle the full setup: products, price books, accounts, reps, commission structure, branding, and domain. You send us your data, we do the rest.
Yes. The dashboard is fully responsive. Reps can submit cases, upload implant log photos, and check commissions from a phone or tablet.
You configure commission rates in settings. When an admin approves a case, commissions auto-calculate. Single tier (company pays rep) or two tier (company pays distributor, distributor pays rep). Both tiers track payment status independently.
Completely. Each client gets their own isolated site with their own database, users, branding, and domain. Nothing is shared.
Yes. All patient data is encrypted at rest with AES-256-GCM. Per-customer encryption keys. HIPAA BAA included with every account.
Generic CRMs don't handle per-account contract pricing, implant line items, multi-tier commission splits, manufacturer submission workflows, or HIPAA compliance. DeviceLync was built from scratch for the medical device supply chain.
See How It Works for Your Team
Whether you're tracking commissions for 3 reps or managing inventory across 20 distributors, DeviceLync is built for how your operation actually runs.
